Guangdong precise epidemic prevention: Ali Health online and offline linkage to ensure residents' epidemic prevention and medication

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In order to fully implement the deployment requirements of the Ministry of Commerce and the Ministry of Industry and Information Technology, and to effectively protect consumers’ demand for shortage drugs, under the guidance of the Department of Commerce of Guangdong Province, Ali Health officially launched the Guangdong Province exclusive epidemic prevention purchase channel on January 16, and precisely put shortage anti-epidemic supplies such as antipyretics for Guangdong residents, and will continue to increase the input of supplies according to the actual situation later. From now on, Guangdong residents can simply open the Taobao App and search for “Guangdong epidemic prevention” or enter “Tmall to buy medicine” to go straight to the “Guangdong epidemic prevention supplies guarantee area” and buy on demand.

The reporter saw from the page that residents in the areas covering this precise launch can buy emergency anti-epidemic supplies such as ibuprofen tablets, Lianhua Qingfei capsules, N95 medical protective masks and antigen kits at low prices by simply filling in their local delivery addresses, and subsequently Ali Health will also deliver them to their homes through the exclusive logistics channel for anti-epidemic supplies.

At the same time, in order to cooperate with the government’s precise drug delivery work across the country, Ali Health’s supply chain has opened 24-hour operation, increasing manpower by three times, and also using the new logistics digital technology to run the whole chain tracking and analysis of the supply chain. It also screened out the most frequently purchased epidemic prevention drugs for pre-packaging, reducing the sorting speed of each order by one hour and greatly shortening the time for drug delivery to consumers.

It is reported that the key drugs accurate delivery service is also online in Alipay, users can enter Alipay and search for “Ali Health”, click “epidemic prevention drugs”, or Alipay search for “medical health” and enter the home page “epidemic prevention drugs”. Users can enter Alipay and search for “Ali Health”, click on “epidemic prevention drugs”, or Alipay search for “medical health” and enter the “epidemic prevention zone” on the home page to see related products and services in the corresponding areas.

In addition, in order to relieve the pressure on offline medical resources, Ali Health has joined hands with a number of media units to launch the “Peace of Mind Campaign”, which provides online fever consultation and care services for chronic diseases, maternity, pediatrics, psychology and other specialties. On December 31, 2022, “Operation Peace of Mind” was upgraded, Ali Health and Alibaba Public Welfare launched the online New Crown clinic for rural areas and hometown groups, public hospital doctors are online 24 hours a day, residents around the country can enter the Ali Health New Crown clinic area by searching “ask a doctor” in Taobao App.