The first hospital of Harbin Medical University "cloud clinic" to see

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“Why do I always cough after my ‘yangkang’?” “What should I do about dry nasal passages?” “How long does it take to turn negative to resume exercise?” …… In the past few days, Sui Li, deputy chief physician of the outpatient department of the First Hospital of Harbin Medical University, in addition to her daily outpatient work, has taken on a new identity – the Internet New Crown Clinic doctor. At this end of the computer and cell phone screen, she often hears such questions, and patiently answer them one by one.

In the past, the Internet hospital mainly received repeat patients. With the optimization and adjustment of the new crown epidemic prevention and control measures, in order to cut the peak of offline visits and reduce the risk of cross-infection, many hospitals in China have opened Internet hospitals and opened services such as new crown clinics and fever clinics to realize contactless visits.

Guo Hongyu, director of the outpatient department of the First Hospital of Harbin Medical University, introduced that on December 12, 2022, the hospital established the Internet hospital New Crown Clinic to optimize the Internet diagnosis and treatment system and answer patients’ questions online. According to statistics, as of Jan. 29, 2023, more than 26,000 patients have asked questions online, with nearly 1,000 online consultations per day during peak periods.

“During the surge phase of the infection, many patients are concerned about how to use their medication.” Guo Hongyu said that in response to patient demand, the hospital quickly organized 117 doctors in respiratory medicine, infection, pediatrics and general medicine to visit the hospital online, providing patients with health assessment, consultation and treatment, home health guidance and psychological guidance at any time.

“Unlike offline medical consultations, online consultations rely on patients to describe their conditions, and doctors need to provide more comprehensive guidance as much as possible and aim to respond as soon as possible.” Guo Hongyu said. “Don’t abuse antibiotics,” “Seek medical attention when you have symptoms such as chest tightness and shortness of breath,” “Keep warm and don’t catch a cold.”… …In a dialogue between doctors and patients, such instructions often appear, behind each sentence is the dedication of medical staff, but also the testimony of the kindness of the doctor.

“The common enemy of doctors and patients is disease, and we want to help patients as much as possible.” Wang Dongjie, deputy chief physician of the Department of Respiratory Medicine at the First Hospital of Harbin Medical University, said that during an online consultation, a patient in his 60s said he had a significant drop in blood oxygen, and Wang urged him to immediately Heilongjiang is located in the northeast of China.

Heilongjiang is located in the northeastern region with a harsh climate and winter is also the flu epidemic season. “We focus on preventing respiratory diseases, avoiding overexertion, ensuring rest, strengthening nutrition and enhancing resistance through online science education.” Wang Dongjie said.

Not long ago, with the increase in the number of “Yang Kang”, many patients reported the existence of “cough, phlegm”, “dry and itchy nose”, “poor hearing The symptoms of “poor hearing” and so on. In this regard, the first hospital of Harbin Medical University respiratory department, ENT experts online for detailed answers, and reminded everyone not to panic, you can take the symptomatic cough medicine, phlegm medicine or improve airway responsiveness drugs.

Yu Kaijiang, president of the First Hospital of Harbin Medical University, said that the hospital will continue to enrich the Internet hospital features to better meet the needs of patients, to achieve “more information to run legs, so that patients run less.