Fuzhou: Family doctors accompany the masses to have a "doctor" to rely on for epidemic prevention

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On the third day of the Lunar New Year, Dr. Chen Ming, a general practitioner at Yingzhou Community Health Service Center in Taijiang District, Fuzhou City, reminded again in the family doctor contracted service WeChat group, “If you are infected with the new coronavirus, drink alcohol with caution during the recovery period.” At the same time, she sent the community health service center’s Spring Festival holiday duty schedule to the WeChat group.

Chen Ming (first from right), a general practitioner at Yingzhou Community Health Service Center in Fuzhou City’s Taijiang District, is listening to patients.

During the Spring Festival holiday, some elderly people still came to see the doctor, and Chen Ming meticulously asked about their conditions.

“Have you had these symptoms of cough, coughing phlegm, nasal congestion and runny nose recently?”

Chen Ming checked the patient’s tongue, heart rate and blood oxygen, and after carefully taking his pulse, he prescribed herbal remedies to regulate his condition.

Recently, Fuzhou City has entered a new phase of epidemic prevention and control, and the focus of each street community has shifted to “protecting health and preventing serious illness”. The Fuzhou Health and Wellness Commission has announced the contact information of the community family doctor team, so patients can contact the family doctor through WeChat and telephone in time.

Since March 2022, Fuzhou City has been promoting the “point system” family doctor contracting service by relying on the “Rongmediatong” WeChat public number and medical service providers at all levels, and residents can enjoy online consultation, home care, and health management services by completing the contract online. The residents can enjoy online consultation, medical care, health management and other services by completing the contract online.

Up to now, Chen Ming’s family doctor team has signed up nearly 3,000 residents, including more than 700 elderly people.

Chen Ming (first from left), a general practitioner at Yingzhou Community Health Service Center in Fuzhou’s Taijiang District, discusses his diagnosis with colleagues.

“Based on the follow-up records before the Spring Festival, we identified 344 residents for key follow-up, including 40 red label (key follow-up) residents and 33 yellow label (sub-focus follow-up) residents.” Chen Ming said they work closely with street and neighborhood committee staff to share information, following up with red label residents three times a week and yellow label residents twice a week.

“During the follow-up visits, we not only do some basic medical checkups for the elderly, but also send ‘epidemic prevention health kits’.” Chen Ming said that the package not only contains antigen testing reagents, N95 masks, antipyretic drugs, cough medicine, epidemic prevention health tips, etc., but also “medical tips” and “common methods of pre-hospital first aid at home” prompt cards made by them, of which The “Tips for Medical Treatment” cards include emergency medical transfer routes and contact information for family doctors.

“The ‘epidemic prevention health kit’ is quite effective.” Chen Ming said that early on the third day of the Lunar New Year, she referred an elderly person in critical condition, and the old man’s family specially expressed their gratitude, if they had not seen the critical care reminder in the bag, they would not have noticed and almost delayed the consultation.

Between jobs, Chen Ming occasionally goes through the WeChat group to see what problems the contracted residents have. She pointed to a WeChat friend with a note of old man Zou and told the reporter that the patient was 78 years old and had high blood pressure, and had just had a follow-up visit two days ago, “I’ll call him later and ask him about his blood sugar and blood pressure monitoring to see if he should adjust his medication.

In response to the frequent cross-flow of people during the Spring Festival and the high incidence of respiratory diseases, the community health service center arranged a detailed duty program and two backup echelons to deal with the increased number of patients.

“At the moment the access to medical care is relatively smooth, and we are happy when there are fewer patients.” Chen Ming said that after years of medical practice, she has some apologies for her family, because her children always complain that she is a “busy person”, rarely spend a full Spring Festival at home, and sometimes even the New Year’s Eve dinner is not even eaten at home.

Chen Ming said: “Although hard, but the patient can be more convenient, we are very pleased.”