State Post Bureau: supervise and guide courier enterprises to medical supplies mail express delivery priority

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In the afternoon of January 11, the State Council joint prevention and control mechanism held a press conference to introduce key institutions and key places epidemic prevention and control related to the situation.

At the press conference, the deputy director of the market supervision department of the State Post Bureau, Bian Zuodong, said in response to questions from reporters that recently, the demand for the delivery of drugs and other medical supplies is very urgent. The Party Central Committee and the State Council are highly concerned about the delivery of drugs and other medical supplies, and have been deployed several times in a row, the postal express industry is mainly responsible for the delivery of personal delivery and the delivery of drugs, N95 masks, antigen reagents and other medical supplies purchased online.

He said, through the recent dispatch of the situation, all enterprises around the daily delivery of medical supplies mail express a large number, in order to do a good job of these important medical supplies mail express delivery service security, we have recently done the following work: the main work.

First, the cohesion of departmental cooperation. We first in conjunction with the Ministry of Commerce convened a focused research meeting with courier enterprises and e-commerce enterprises, on the basis of mapping the problem, and the Ministry of Commerce jointly issued a notice for the continuous strengthening of dynamic monitoring of medical supplies, take a variety of means to ensure that medical supplies, mail express priority processing, as well as the development of effective measures to do a good job in the distribution of medical supplies, refining the relevant work requirements.

Second, adhere to the priority treatment. We urge and guide the postal courier enterprises to medical supplies mail express special mark, key protection as well as priority delivery, as soon as possible, the people’s urgent medical supplies to the hands. We also guide the local postal management departments in accepting user complaints, if encountered on the medical supplies mail express complaints, to give priority to processing, rapid disposal.

Third, adhere to the problem-oriented. We urge postal courier enterprises for the delivery of medical supplies mail express to dynamic tracking and special monitoring, enterprises to establish a special team to ensure that the medical supplies mail express problems can be investigated that is to do that delivery. If encountered in the delivery process of lost, damaged medical supplies mail express, we also encourage enterprises to take the purchase of similar drugs at the destination, priority to meet the needs of users to solve the user’s urgent needs.